Tag Archives: Relationship Building

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#88 The Do’s and Don’ts of Intergenerational Wealth Transfer with Barry Banther, CMD, CSP, CPAE

Client Experience, Client Experience & Loyalty, communicating your value, Creating Advocates, Education, Finance, Generational Wealth, Leadership, Marketing, Top Advisors, , , , , , , ,

When it comes to generational wealth, it’s not just about money; it’s about relationships.  Don’t believe me?  Listen to this interview!!!

In this episode, Referral Coach Bill Cates sits down with Barry Banther, CMC, CSP, CPAE, a seasoned family business advisor with over 30 years of experience helping families navigate the complexities of wealth transfer. Barry shares powerful stories and real-world examples that highlight how advisors can successfully guide clients through the  transfer of wealth, business, and core values across generations.

You’ll hear about the pitfalls and triumphs advisors face and learn actionable strategies for building strong relationships with ultra-wealthy clients and their families

Discover the nuances of wealth transfer, the impact of family dynamics, and key strategies to avoid common pitfalls.

Bill and Barry discuss: 

  • Three real-life examples of how advisors get it right — and wrong — when managing family wealth transfer
  • Uncovering the hidden dynamics in wealth transfer
  • Navigating sibling rivalries and complex family relationships
  • Building trust with the next generation of decision-makers
  • Facilitating productive family meetings without overstepping
  • …And more!

Discover the common mistakes advisors make with ultra-wealthy families and the importance of initiating conversations about legacy planning now, not later.

Barry shares powerful stories and actionable insights, emphasizing the importance of building relationships – and staying relevant –  with the next generation.

Sponsors:

Connect With Barry Banther:

Cates Resources: 

Connect With Bill Cates:

About Barry Banther:

Barry Banther knows lasting leadership. He learned it with over four decades of hands-on experience, first as a leader in a nationwide enterprise and then as the founder and CEO of two professional services firms. He has been the senior consultant on more than 400 engagements to help develop leaders. His clients have included multinational companies as well as mid- to large-sized family-owned businesses across America.

He has also written over 50 leadership development programs used in industries around the world. His latest book, A Leader’s Gift: How to Earn the Right to be Followed, achieved #1 Best Seller status on Amazon on its release day.

This body of work has earned him the highest professional accreditation from the Institute of Management Consultants and the National Speakers Association. It also caught the attention of 3 Governors who appointed him to their administrations to oversee the regulation of private higher education.

As a result of Barry’s leadership and commitment to family-owned businesses, Family First (the parent organization of Super Bowl Winning Coach Tony Dungy’s All Pro Dad initiative) named Barry their Family Ambassador of the Year.

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#84 EXACTLY What to Say (And Ask) with Phil M. Jones, CSP, CPAE

communicating your value, Leadership, Marketing, Practice Management, Prospecting, Top Advisors, , , , , , , , ,

“My book is titled Exactly What to Say, but maybe I should have called it, Exactly What to Ask.”

In this enlightening episode of the Top Advisor Podcast, host Bill Cates sits down with Phil M. Jones, CSP, CPAE, the renowned expert and author of the bestselling book – Exactly What to Say: The Magic Words for Influence and Impact.   Phil and Bill delve into the art and science of building an effective flow of questions that advisors can use to build trust, gain new clients, and serve those clients better.

While Phil is celebrated for his mastery of the precise language that can transform conversations, this discussion shifts the focus to the power of asking the right questions.

With financial advisors as the target audience, Phil emphasizes the importance of gaining a deep understanding of clients’ contexts before offering solutions, highlighting a strategy that invites dialogue and builds trust. 

This interview of Phil is jampacked with practical techniques, such as the OFQ (Opening, Fact, Question) method, and reveals how asking better questions can lead to improved client relationships, increased referrals, and ultimately, better service. 

Bill Cates and Phil Jones discuss:

  1. The danger of giving advice without proper context and the necessity of understanding a client’s full situation.
  2. The incredible power of curiosity-driven conversations.
  3. The technique of question stacking and creating sequences.
  4. How to use perspective-shifting questions.
  5. Overcoming inertia in clients to move them to take actions that are in their best interest.
  6. How slowing the process can help you achieve smoother and faster outcomes.
  7. The transformative power of intentional language in building rapport and trust.
  8. …And so much more!

Sponsors:  USE OUR LATEST FORMAT & LINKS – Not sure if these are correct. 

Resources: 

Connect With Bill Cates:

Connect with Phil M. Jones:

About Phil M. Jones, CSP, CPAE:

Best known for his international best-selling book, Exactly What to Say® – The Magic Words for Influence and Impact and his vast experience as a professional speaker at conferences and events, what is often overlooked is the strategic intellect Phil provides behind the scenes for some of the world’s biggest brands to understand their critical conversations and the success language required to maximize their effectiveness.

Phil thinks and acts differently. His precise insights around communication, added to a proven personal pedigree of peak performance and a richness of real-world experience mean that Phil is the kind of thought leader whose counsel is sought by other thought leaders.

He believes with passion that the answer to increased success, in every area of life, is to ask better questions, focus on QUALITY of conversation as well as quantity and that quite often, the difference between you, and all the others, is knowing exactly what to say, when to say it, and how to make more of your conversations count.

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Episode #70 Strategic Email Marketing for Financial Advisors with James Pollard

Education, Finance, Leadership, Marketing, Prospecting, Speaking, Top Advisors, Uncategorized, , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Is email marketing for financial advisors dead?  Not by a long shot!

Are there productive and unproductive ways to use email in your marketing process?  You bet!

Email is still an effective and affordable marketing/prospecting tool that – if used correctly – can contribute significantly to your new-client growth. 

Discover the secret to leveraging the potent power of personalized email marketing for financial advisors!

In this episode, Referral Coach Bill Cates interviews James Pollard, the host of The Financial Advisor Marketing Podcast and founder of TheAdvisorCoach.com.

Discover the secrets to cutting through the email clutter, attracting Right-Fit Clients™, and leveraging email to increase your revenue without boosting marketing expenses. 

Bill & James discuss:  

  • The myth that email marketing for financial advisors is dead and revealing its unparalleled efficiency in the financial advisory realm.
  • Getting started with email marketing, including the critical steps to follow in order to achieve success.
  • The crucial role of personalizing your emails and the significant impact it can have on client engagement and relationship building.
  • The most effective subject lines for email marketing campaigns.
  • The biggest mistakes advisors make with email marketing.
  • Strategic calls to action and maximizing conversion rates.
  • Addressing objections and building trust with potential clients.
  • … And more!

 

Resources: 

Connect With Bill Cates:

Connect With James Pollard:

 

About James Pollard:

James Pollard is the host of the “Financial Advisor Marketing” podcast, which boasts over 250 episodes specifically crafted to assist financial advisors in client acquisition.

He is also the founder of TheAdvisorCoach.com, a leading resource in the financial advice industry known for its extensive business-building information. Since 2015, his products and services have aided over 50,000 financial advisors in expanding their clientele.

James’ expertise has been featured in esteemed publications such as Forbes, Financial Advisor Magazine, and The Journal of Financial Planning.

In addition, he has had the honor of addressing financial advisor groups worldwide, engaging audiences ranging from small, intimate gatherings of ten to large conferences with thousands of attendees.

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