Tag Archives: Relationship

Feature

Financial Advisor New Client Onboarding Process: How to Deliver a “Wow” Experience With Rod Gibbings, CFP® (Ep. 16)

Education, Finance, Marketing, Speaking, Uncategorized, , , , , , , ,

Having a very specific financial advisor new client onboarding process can get your relationship off to a great start – help them feel good about choosing you and create referrals early in the new relationship.

In this episode, Referral Coach Bill Cates is joined by Rod Gibbings CFP®, senior executive financial consultant with Gibbings and Associates Private Wealth Management. Rod discusses how he uses his proprietary Transition Navigator financial advisor new client onboarding process to deliver a wow experience. He also shares how he produces a regular flow of video messages to boost client engagement, gain new clients, and acquire more assets to manage.

Rod discusses: 

  • Why he created the Transition Navigator for his new client onboarding process.
  • How he gets many great referrals within the first six months of a new relationship.
  • What prompted him to start recording videos to send to his clients and prospects
  • His amazingly simple production process for recording his videos.

Resources: 

Connect With Rod Gibbings:

Connect With Bill Cates:

About Our Guest:

As a Certified Financial Planner professional, Rod Gibbings provides sound financial advice and support for high net worth families and retirees. He specializes in the areas of intergenerational wealth transfer, comprehensive estate and retiree income planning. His philosophy is simple: “put people and service first.”

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More

Feature

Ep. #14: Financial Advisor Best Practices – What’s Working (and What’s Not)?

Education, Finance, Marketing, Speaking, Uncategorized, , , , , , , ,

Despite all the challenges in reaching qualified prospects, some advisors are doing quite well, while others are not rising to the challenges that we all face. So, what are the financial advisor best practices that separate the wheat from the chaff?

In this episode, Bill Cates interviews Mark Williams, president and CEO of Brokers International, to discuss what we need to think about and do to connect with more Right-Fit Clients™.  Mark speaks to hundreds of financial professionals each year, so he’s in a unique position to see what’s working and where advisors are wasting their resources of time, energy, and dollars.

Bill and Mark discuss:     

  • The top 3 challenges that financial professionals face in terms of client acquisition today.
  • The financial advisor best practices that he believes are gamechangers.
  • Is LinkedIn the “New Cold Calling?”

Connect With Mark Williams:

Connect With Bill Cates:

About Our Guest:

Mark Williams is the President and CEO of Brokers International, one of the industry’s largest field marketing organizations — providing annuity and life insurance solutions to independent insurance and financial professionals across the nation.

Few executives have Mark’s breadth of experience as a differentiator and success across every aspect of the industry. He grew up in an insurance family and has licensed, sold and had exposure to almost every financial vehicle that can be used as a solution to a customer need. He has held crucial roles as an agent, stock broker, independent distributor, captive agent, and head of an FMO.

Mark has a proven track record driving transformation, having helped transform companies such as Allianz, The Hartford, and GamePlan from the inside out. He has spent his career leading sales growth in fixed indexed annuities, life insurance and fixed universal life products as well as directing mortgage leads, developing marketing programs for independent financial professionals and leading strategic initiatives.

Currently, Mark is focused on the future of the insurance industry: from the disruptions of InsurTech and robo-advisors to the changing demographics and needs of customers. He also is an avid mentor helping financial professionals navigate the industry.

 

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More

Feature

Ep. #12: Using the “Wow Factor” to Maximize Client Engagement & Create Advocates with Scott Miller

Education, Finance, Marketing, Speaking, Uncategorized, , , , , , , ,

An engaged client is someone who feels connected to your value and connected to you as an advisor.

Is your business truly maximizing client engagement?

In this episode, Bill Cates speaks with E. Scott Miller, Vice President and Investment Officer at Wells Fargo Advisors. Scott shares how he has created the “wow factor” in his business relationships, and how his client engagement strategy has led to incredible loyalty and, in many cases, a number of referrals.

Scott discusses:

  • The positive impact of using the ‘wow factor’ in your business
  • Some examples of how he has created incredible client engagement and loyalty
  • What he does differently in his business to build loyal business relationships
  • And more!

Connect With Scott Miller:

Connect With Bill Cates:

About Our Guest:

Scott Miller’s experience focuses on the construction and execution of investment strategies for long range retirement and estate planning strategies. His fee-based approach enables him to create tailored financial strategies to help meet specialized wealth management needs. He assists in the design and implementation of qualified retirement plans, and helps plan sponsors manage their fiduciary liability. He advises plan participants how to effectively allocate their retirement investments for maximum diversification and growth potential within stated risk parameters.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More

Feature

Ep. #11: How to Grow Your Business Without Prospecting With Randy Carver

Education, Finance, Marketing, Speaking, , , , , , ,

Stop prospecting … and let your clients prospect for you! 

Creating great relationships with your clients who value the work you do and value you as a professional will open up the doors to many more in-segment clients.

In this episode, Bill Cates speaks with Randy Carver CRPC®, CDFA®, President and CEO at Carver Financial Services, Inc. Randy discusses how he and his team have brought in 25 new relationships along with $100 million in assets over the last three months without doing any prospecting.

Randy discusses: 

  • How he has found incredible growth in his business over the last few months
  • Why it’s important to differentiate yourself from other investment firms
  • How to get your clients to do the prospecting for you

Resources: 

Connect With Randy Carver:

Connect With Bill Cates:

About Our Guest:

Randy Carver was born in New York City, grew up in Baltimore, Maryland, and spent his teen years in Toronto, Canada. As a teenager, Randy started and ran several successful businesses, including a catering firm and two home renovation companies. He attended Oberlin College where he earned his degree in economics. Upon graduating in 1987, Randy opened a branch office for a regional brokerage firm in Mentor, Ohio. The office became one of the company’s most successful within three years.

Podcast: Play in new window | Download | Embed

Subscribe: RSS | More